AI automation for medical, dental and allied health clinics.

Give your front desk 10+ hours a week back from intake forms, referral processing and recall chasing - without advertising for a second receptionist. Built for single-site clinics under 10 staff. Clinical decisions stay with the practitioner.

Familiar clinics software we can implement AI automation into

The Horizon AI product, for clinics

What we build for Australian clinics.

The dashboard is the window in. Underneath it, specialist AI agents work inside the software Australian clinics already use - reading inboxes and documents, drafting replies, routing approvals, keeping the CRM and practice tools in sync. This is the shape of what we would ship for you.

Browse inside the phone - it's live, not a screenshot.

What every Horizon solution ships with
  • Specialist AI agents - each one a focused clinics workflow, not a chatbot
  • Multi-model routing - the right LLM per task, not one model for everything
  • Lives in your software - inbox, CRM, practice tools, documents - no new platform to learn
  • Human-in-the-loop - the decisions that matter still route through a real person
  • Audit trail - every AI action logged with model, tokens, latency

This is the clinics product. Same agent pattern, same multi-model router, same approval gate as every Horizon build - shaped around Australian clinics workflows. When we work with you, your data stays yours.

Open the live dashboard
Software stack we work inside

AI inside the software Australian clinics use.

Give your front desk 10+ hours a week back from intake forms, referral processing and recall chasing - without advertising for a second receptionist. Built for single-site clinics under 10 staff. Clinical decisions stay with the practitioner.

The first build sits inside familiar systems - inboxes, documents, client portals, practice platforms, booking tools and reporting workflows Australian clinics already rely on every day.

workflow.liveLive
InEmail and docsSource
AIAI reviewReview gate
OutBest PracticeAction
  • AI Summary drafted review
  • OK System update prepared queued
Workflow examples

First workflows worth testing.

Appointment request triage

Frees up roughly 3 hours a week per workflow once it's running - billable time back, or just an earlier finish.

ClinicstoReview

Referral email summaries

Cheaper than the part-timer you were going to advertise for, and runs without sick days or supervision.

ClinicstoApprove

Patient intake checks

About $1,500 to $2,500 a quarter of admin time recovered for one workflow at a typical small firm.

ClinicstoSign-off

Recall campaign drafts

Pays for itself inside 60 days for most firms. What you save in Q1 usually covers the next workflow too.

ClinicstoFinal check

Front-desk FAQ drafts

Runs every time the trigger fires - no chasing, no reminders, no overtime, no Saturdays.

ClinicstoHuman gate

Admin task creation

What you'd otherwise pay an offshore VA for, done with a full audit trail and no time-zone gap.

ClinicstoAudit
How we work

A narrow first workflow beats a broad AI transformation promise.

Step 01of 04

Discovery

Review the current process, software stack, data access points and manual handoffs.

Step 02of 04

Scope

Choose the first workflow, approval gates, implementation path, timeline and quote.

Step 03of 04

Deploy

Build, test and launch the workflow inside approved business systems with human review.

Step 04of 04

Expand

Turn the first useful workflow into a practical AI roadmap across the business.

Tool reference

Every tool we can build around.

The integration path depends on permissions, API access, subscription tier and security rules.

Common questions

Answers before we start.

What is Medical clinic automation?
Medical clinic automation means using AI automation, AI integration and practical implementation work to reduce admin, summarise information, draft routine work and keep follow-up moving inside familiar systems.
Can Horizon AI integrate with Best Practice, MedicalDirector, HotDoc?
Usually, but the exact path depends on permissions, API access, exports, subscription tier and security rules.
Which workflow should this sector automate first?
Start with the workflow that is repeated often, has clear inputs and outputs, and can be reviewed by a person before it affects a client, payment or compliance record.
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Stop doing the admin yourself. Book your free 15‑min AI audit.

15 minutes with our Director - not a sales rep. Bring the workflow you'd rather not be doing yourself; we will scope what it would cost to automate and what you would save, before the call ends.